Webhooks

Webhooks send real-time HTTP POST notifications when events occur in PackEdge.

Setup

1. Go to Settings > Integrations in the dashboard
2. Click Add Webhook
3. Enter a name, URL, and select events to subscribe to
4. A signing secret is auto-generated for verifying payloads

Events

License Events

Event	Trigger
license.created	New license is created
license.activated	Site activated against a license
license.deactivated	Site deactivated
license.expired	License reaches expiration date
license.revoked	License manually revoked

Customer Events

Event	Trigger
customer.created	New customer created
customer.updated	Customer details updated

Payment Events

Event	Trigger
payment.completed	Payment successfully processed
payment.refunded	Payment refunded

Subscription Events

Event	Trigger
subscription.created	New subscription started
subscription.cancelled	Subscription cancelled
subscription.renewed	Subscription renewed

Payload Format

{
  "event": "license.created",
  "timestamp": "2025-01-15T12:00:00.000Z",
  "data": {
    "id": "lic_xxx",
    "licenseKey": "MYPLUGIN-XXXX-XXXX-XXXX-XXXX",
    "productId": "prd_xxx",
    "customerEmail": "[email protected]",
    "status": "active",
    "seats": 5
  }
}

Verifying Signatures

Each webhook request includes a signing secret that you can use to verify the payload was sent by PackEdge.

Testing

Use the Test button in the dashboard to send a test payload to your webhook URL. This helps verify your endpoint is receiving and processing events correctly.

Retry Policy

Failed webhook deliveries (non-2xx responses) are not currently retried. Ensure your endpoint returns a 200 status code to acknowledge receipt.